OLUWAGBEMIGA OLAYINKA
Personal data and contacts will be open only to employers with access to CV database
Sales / business development manager/operational supervisor/ customer
Job Type: Full-Time , open to relocation

Education

From 0 to 2002
Federal University Agriculture, Abeokuta, Ogun-state
From 0 to 1994
Unity Secondary School, Epimni-Akoko, Ondo-state
No added languages

Experience

Business Development Manager
Springedge International
September 2012 - Present Day (4 years 11 months)

 Generating of reports at the end of each analysis showing what steps of improvement were taken as a result of the analysis and stating what must be done to ensure that client’s business is in the best state possible.

 Leading and managing those within the team, including analysts and larger leadership role in the management of client relationships

 Provide help and advice to clients over the telephone, by e-mail or face-to-face, investigate and solve clients’ problems and complaints.

 Investigate and solve clients' problems, which may be complex or long-standing problems that have been passed on by client service assistants.

 Provides help and advice to clients using the organization’s products or services.

 Training of staff and colleague to ensure that specific client service targets are met.

 Coordinate various operations of the company to ensure better turn-around time.

 Liaising with foreign partners in the smooth running of the company’s joint ventures.

 Research of new business opportunities, business development and relationship building while negotiating with Clients for sales of products

Business Development Mgr
Oceanic Bank Int'l Plc Now Ecobank Nigeria Ltd
February 2011 - August 2012 (1 year 7 months)
  • Cross-selling of banks product & services to customers
  • Business Development and Relationship Management

 Processing various Loan applications (Working Capital Facility, Advances, Term Loans, Contingent Liabilities)

 Monitoring of Loans and providing support to customers.

 Preparation and Presentation of Mgt Performance Report (MPR) monthly to the Management.

 Financial Statements Analysis and Proper Credit Appraisal.

  • Processing enquires and managing customers complaints
  • Management of customer’s advances/ security files.
Cash Officer / Head Teller
Oceanic Bank Int'l Plc Now Ecobank Nigeria Ltd
April 2009 - February 2011 (1 year 10 months)
  • Ensure value chain by converting walk in prospects to bank customers
  • Achieve deposit target liability as stipulated by management
  • Achieve daily vault closing limit as stipulated
  • Ensure cost reduction through proper management and utilization of asset
  • Ensure prompt and effective resolution of customers’ complaints and concern
  • Ensure operational service excellence and an operating environment free of fraud and irregularities
  • Adequate supervision of tellers and note counters
  • Ensure accurate balancing of departmental rough proof, cash unity specification and Head teller’s proof.
  • Effective vault administration through cash swaps and evacuation/shipment.
  • Efficient ATM administration.
Funds Transfer / Western Union Officer
Oceanic Bank Int'l Plc Now Ecobank Nigeria Ltd
April 2008 - March 2009 (1 year 1 month)
  • Authorize transactions relating to investment, expenses, clearing and transfers to ensure proper booking of such transactions.
  • Review and monitor all accounts and registers relating to investments, clearing and expenses transactions.
  • Ensure a bi-monthly Proof of all general ledger accounts, and investigate all out standings immediately.
  • Daily review of sensitive General Ledger accounts.
  • Ensure timely issuance of drafts in accordance with bank’s policies
  • Ensure timely processing of NEFT and RTGS transactions
  • Adequate maintenance of Standing Order instructions.
  • Processing of western union
Customers Service Officer
Oceanic Bank Int'l Plc Now Ecobank Nigeria Ltd
March 2007 - March 2008 (1 year 1 month)
  • Ensure customer files are properly updated and filed.
  • Upload all customer mandates on the system.
  • Initiate requests for demand drafts and customer cheques
  • Process VisaCard request on behalf of customers
  • Upload customer’s cheque confirmation instructions on the Bank’s Cheque Confirmation System
  • Activate customer’s profile on Internet and mobile banking.
  • Send out search reports to legal department for confirmation and follow up on outstanding requirements.
  • Follow-up on deferred / outstanding items for opened accounts.
  • Open customers’ accounts, issue cheque books, verify signature on official documents and customer instruments.
  • Ensure a fraud free and error free operating environment, with special reference to account opening and documentation.
Executive Administrator
Ophthalmological Society of Nigeria
March 2004 - June 2006 (2 years 4 months)
  • Responsible for all administrative aspects of running the secretariat
  • Coordinated routine and various special projects & events (event planning and coordination, publicity, budgets and reports writing) – such as the World Eye day celebration, seminars