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ABRAHAM OTSE
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Secretary
Job Type: Full-Time

Education

I have no education
No added languages

Experience

BRANCH SECRETARY
ZENITH BANK PLC
March 2009 - Present Day (8 years 4 months)
  • Performing and coordinating office administrative activities.
  • Storing, retrieving and integrating information for dissemination to staff and customers.
  • Respond to customer’s enquiries about the bank’s products and services.
  • Serve as information and communication manager.
  • Plan and schedule meetings and appointments.
  • Attend to customers’ inquiries and complaints.
  • Organize and maintain paper and electronic files.
  • Disseminate information by using the telephone, mail services and e-mails.
  • Handle travel arrangements and flight bookings.
  • Use the following office equipment – photocopiers, facsimile, scanner, and telephone systems.
  • Create spreadsheets, compose correspondence, manage databases and create presentations, statistical report and specialized documents.
  • Negotiate with vendors on some office supplies.
  • Reviewing incoming memos/letters and reports in order to determine their significance and to plan for their distribution.
  • Carryout clerical duties for all staff in the branch (54 staff members)
  • Follow-up and ensure that documents that require the authorization of executive management staff (such as the GMD/CEO, Executive Director, Zonal Head etc) are duly signed and dispatched.
  • Preparation of credit facility write-ups such as Bid Bonds, Advance Payment Guarantee, Overdraft, Import Finance Facility, Term Loan etc
  • Follow-up with the appropriate department on customer’s transaction.
  • Typing minutes of meetings.
  • General customer relationship management.

ACHIEVEMENTS:

  • Effectively and efficiently carried out my responsibilities and assigned duties.
  • Introduced 3 customers that opened accounts with the bank.
Computer Operator/Teacher
Ngaski Local Government Secretariat, Wara, Kebbi State.(NYSC)
March 2008 - February 2009 (1 year )
  • Serve as a Computer Operator of Ngaski Local Government Education Authority
  • Carry out installations and maintenance of Ngaski Local Govt Education Authority computer systems.
  • Teaches English Language.
  • Carry out Continuous Assessment of pupils.
  • Conduct examinations and mark scripts
  • Analysis and evaluation of pupils performances.
Head of Business Centre Unit
THE INTERNETPLACE
February 2005 - December 2005 (11 months)
  • Head the Business Centre Unit
  • Responsible for the day-to-day running of this unit.
  • Carryout photocopying, biding, typesetting and lamination of documents for customers.
  • Sales of tickets for customers coming to use the internet.
  • Keeps the financial records of the unit and submit reports from time to time to the General Manager.
  • Guide and assist customers on computer system usage.