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Melodia
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Secretary/Customer care service
Job Type: Full-Time

Education

From 0 to 2010
Lagos State Polytechnic (Isolo Campus)
From 0 to 2004
Ikeja Senior High School
Languages:
English

Experience

Customer Care Associate
Techmahindra Business Group (Outbound call center agent for Airtel Nigeria)
March 2015 - Present Day (2 years 4 months)
Ogun
Making outbound calls to customers in selling the company’s products and services and also getting a feedback from customers so as to assist them resolve whatever issue they have about their Sims cards.
Customer Care Associate
Techmahindra Business Group (inbound call center agent for Airtel Nigeria)
October 2014 - March 2015 (6 months)
Ogun
Receiving of inbound calls of the customers and assisting with resolutions to issues that can be resolved instantly and escalating issues that requires special attention.
Data Entry Operator
Linda Manufacturing Company Ltd
February 2009 - December 2013 (4 years 11 months)

I do all the data entry of my department(daily production workers,bad quality)