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KOLADE
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Secretary/Receptionist
Job Type: Full-Time , open to relocation

Education

From 0 to 2008
Federal University of Technology, Minna, Niger State
No added languages

Experience

CUSTOMER SERVICE
UNION REGISTRARS Onitsha Branch
October 2010 - January 2012 (1 year 4 months)

  • Attending to customers complaints and finding solutions to them
  • Answering inbound calls with courteous telephone manner
  • Checking and lodging shares certificates at the regional level
  • Documentation and reconciliation of shares documents
  • Quick resolution of customer queries
  • Provide good customer services
  • Educate customers on products and services
  • Be abreast with company policies and procedures
  • Escalate to appropriate departments when needed