Senior Manager, Charging System and VAS Support

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Job Type:
Does Not Matter

Job Description:

  • Translate MTNN’s Business plan and subscriber growth assumptions into requirements for Intelligent Network, VAS network, service creation and applications development
  • Plan, monitor and deliver best in class OSS, BSS, IN / VAS systems in line with business plan
  • Develop strategies to ensure optimum capacity planning for Call attempts and signalling traffic utilisation across IN/VAS nodes
  • Ensure MTNN’s core/intelligent/VAS network performance is in line with defined KPA/KPI’s
  • Maintain awareness of the latest technological and industry developments and act as subject matter expert regarding Intelligent & VAS network design and capacity planning.
  • Trend analysis management of all faults on the VAS & Prepaid systems
  • Manage the performance and availability of the VAS & Prepaid systems
  • Release Management Planning & control all system installations and commissioning.
  • Ensure effective Vendor Management and Service Level Compliance.
  • Monitor the status and performance of the network elements.
  • Monitor international trends and business best practice in relation to specific product or technology.
  • Oversee and direct the activities for architectural service design and integration of new and innovative products/services within MTN.
  • Oversee the development of new products and services utilizing existing service layer features cutting across different functional systems e.g. CS 5.0, GPRS, SMS etc
  • Alignment of IN and VAS nodes to design and plan from planning and ensure continuous analysis of performance to ensure effective capacity provisioning
  • reate processes and procedures to effectively manage people, systems and processes
  • Participate in the selection of suitable technologies and negotiate/manage contracts with suppliers accordingly
  • Monitor and ensure that operational delivery of system outputs are met in line with OLAs and SLAs
  • Develop processes and procedures to manage the environment
  • articipate in the selection & selection of suitable technologies
  • Manage contracts with suppliers/vendors
  • Ensure operational delivery of business requirements

Job Conditions: Normal MTNN working conditions. Office Bound mostly Some weekends and after hours work International and In-country travel

Reporting To: GM, IS Service Delivery

Required Skills:

  • First degree in Computer Science, Electrical/Electronics, Communications Engineering or related field

Minimum of 12 years experience which includes:

  • 5 years managerial experience in Telecoms/ ICT industry or similar role
  • Experience in Core, IN and/or VAS planning/operations, software technology, contract negotiation, multi-vendor network operations, CAPEX and OPEX budget preparation and fixed network deployment.
  • In depth knowledge in forecasting long term network growth and providing input to company business plan

Employment Status :



First degree in Computer Science, Electrical/Electronics, Communications Engineering or related field

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