Summary: Project & Contract Management, Management and Coordination of Bid Process, Project Scoping.
Accomplished and timely delivered Projects includes: GTB call centre; Stanbic IBTC call centre; CSCS connected backup solution project ( CSCS a subsidiary of Nigeria Stock Exchange; Addax SAN Implementation; Multilink SAP solution projects; MTN IP / MPLS projects; MTN RAN –Optimization projects; Etisalat nDataCentre Network Design Project; MTN PE& P nodes projects; NAFDAC IP Telephony projects; Chevron video conferencing etc.
Provide PM reports to management and the customer upon conclusion of PM activities to enable proper billing and invoicing
Job Purpose: Providing customer support to external/internal customers and clients
System Engineer / Asset Manager
Asset management of Computer consumables and hardware for Guinness Nigeria Plc.
Provide online (Helpdesk services) and 2nd line Support (Support Engr.) to users (in Guinness PLC)
Monitoring of faulty equipment calls and follows up on Vendors till closure.
Generating of weekly, monthly and quarterly reports on my job description.
Carry out change Management in Guinness Nigeria according to ITIL standards.
Carry out configuration Management according to ITIL standards.
Carry out data storage Management.
Ensuring effective management of IS Assets throughout their life cycle.
Maintaining a central IS Asset register and producing IS Assets status and summary reports.
Developing and enforcing adequate policies and procedures to ensure integrity of the IT Asset database.
Monitoring SLAs with maintenance service partners and reporting any violations.
Interfacing closely with other vendors to see that hardware issues are resolve on time.
Developing standards and infrastructure concepts to aid manage relevant strategic IS vendors.