Sam
Personal data and contacts will be open only to employers with access to CV database
Software and network implementations 100 000
Job Type: Full-Time

Education

From 0 to 2011
Federal University of Technology, Akure, Ondo State
From 0 to 1
oyun baptist high school, ijagbo
No added languages

Experience

Customer Service Delivery – Customer Support Executive.
Bharti Airtel Nigeria Limited
March 2011 - Present Day (6 years 2 months)

 Building customers’ relationship and satisfaction for the company through excellent services.

 Marketing and promoting the company’s products and services.

 Attending to customers’ demands & enquiries using CISCO instruments.

 Middleman between the company and her customers/subscribers.

 Manage difficult customer situations, respond promptly to their needs, and solicit feedback using different system applications (CRM, TABs, MINSAT, BlackBerry Broker, SADM etc solutions) to improve services.

Geophysics Dept – Digital Seismologist.
Mosunmolu Limited
May 2010 - March 2011 (10 months)

 In charge of digitalization of Geological Seismic sections of various oil wells

 Involved in Scanning and Vectorization of Geological Seismic sections of oil wells

 Also in charge of production/conversion of Seismic section from hardcopies to softcopies

 Uses Lynx Software for the conversion of seismic sections (2D) to SEG-Y (format)

 Involved also in little interpretations and analysis of seismic sections.

 Ensures the navigation information is produced in UKOOA format.

 Generates and promptly submit monthly project reports.

Business Development Officer/Brand Management Officer
Spring Bank Plc, 28/29, Otigba Street, Ikeja, Lagos State.
February 2009 - May 2010 (1 year 4 months)

 Preparation of Customers Autonomous income using Microsoft office tools

 Liaison with other operations units for smooth delivery of service to customers.

 Preparation of branch income and daily reports using Finacle 9.0 versions, Paydirect software application and other banking software applications.

 Deposit mobilization, marketing of financial services and online marketing of customers.

 Building and maintaining customers’ relationship.