Building customers’ relationship and satisfaction for the company through excellent services.
Marketing and promoting the company’s products and services.
Attending to customers’ demands & enquiries using CISCO instruments.
Middleman between the company and her customers/subscribers.
Manage difficult customer situations, respond promptly to their needs, and solicit feedback using different system applications (CRM, TABs, MINSAT, BlackBerry Broker, SADM etc solutions) to improve services.
In charge of digitalization of Geological Seismic sections of various oil wells
Involved in Scanning and Vectorization of Geological Seismic sections of oil wells
Also in charge of production/conversion of Seismic section from hardcopies to softcopies
Uses Lynx Software for the conversion of seismic sections (2D) to SEG-Y (format)
Involved also in little interpretations and analysis of seismic sections.
Ensures the navigation information is produced in UKOOA format.
Generates and promptly submit monthly project reports.
Preparation of Customers Autonomous income using Microsoft office tools
Liaison with other operations units for smooth delivery of service to customers.
Preparation of branch income and daily reports using Finacle 9.0 versions, Paydirect software application and other banking software applications.
Deposit mobilization, marketing of financial services and online marketing of customers.
Building and maintaining customers’ relationship.