Titilope
Personal data and contacts will be open only to employers with access to CV database
Specialist, system and processes 5 000 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2008
Olabisi Onabanjo University, Ago-Iwoye, Ogun State
From 0 to 2004
Osun State College of Technology, Esa-Oke, Osun State
From 0 to 2000
Methodist Boys’ High School, Victoria Island, Lagos
Languages:
English

Experience

IT user Support Engineer
Computer Warehouse Group Limited
April 2011 - Present Day (6 years 3 months)

IT Support Engineer

  • End User support for internal customers (First and second line Support)
  • Desktop software and hardware configuration, installation and troubleshooting.
  • Printer, scanner, CD-Writers installation, configuration and troubleshooting.
  • Fault diagnosis and analysis.
  • Communication with customers and management.
  • Achievement of customer service level agreement.
  • Outlook mail configuration for Clients to pull mails from the Exchange Server.
  • Network Configuration & Troubleshooting for Clients.
  • Weekly Inventory of IT devices and Consumables
  • Daily, Weekly & Monthly reports of all IT user Support Activities
  • Weekly & Monthly reports of all Consumables used in the Organisation.
IT Trainer and Consultant
GNT Nigeria Ltd
October 2009 - April 2010 (7 months)

IT Trainer and Consultant

  • IT Trainer for Cisco and Oracle courses
  • IT Consultant to the Clients in order to be able to advise Individual Prospecting Students on the Likely IT Courses to take for effective teaching.
Cybercafé Manager
Nigerian Baptist Theological Seminary, Ogbomoso, Oyo State
April 2009 - October 2009 (7 months)

Cybercafé Manager

  • First line network troubleshooting with IP address deployment (STATIC and DHCP configurations) for workstations.
  • General System Administration for 30 Desktop Computer systems used in the café, with printers and scanners
  • Laptop Repairs for Individual Student pastors and Lecturers.
  • Liase with the Accountant to get the money generated from the Cybercafe to the Bank for Deposit.
IT Support Administrator
Computer Warehouse Group Limited
April 2004 - October 2005 (1 year 7 months)

IT Support Administrator

  • Software and hardware configuration, installation and troubleshooting of Desktops and Laptops for the Group(General System Administration)
  • Administration of the kerio mail server running on POP3 service.
  • General Inventory of all IT equipments in the Group.
  • First line Configuration, support and troubleshooting on user and email account.
  • First line network troubleshooting with STATIC and DHCP IP address assignment to staff’s workstation