Sr.Billing and Charging Analyst.
Manage a team of Billing and Rating.
Make sure that our team meet the SLA and deliver the service on time.
Doing consultancy to the team.
Measure the performance and utilization of the team.
Distribute the tasks on the team members and follow up with them.
Review the steps of bill cycles on PROD & UAT servers.
Review the steps of billing invoice generation for all active subscribers.
Review sample invoices for all scenarios and promotions requested by business domain.
Execute the bill review meeting with the client to verify the generated sample invoices.
Help in developing new SQL procedures & functions and shell scripts for the billing system.
Follow up on any new code/scripts, CRs, product fix, and new delivery.
Translate the business needs to a technical wise and make sure that it is implemented correctly on the system by the team.
Make sure that all system migration process for all new application patches done successfully.
Manage & perform all new promotions & offers business & technical configuration.
Review the CDR reconciliation between mediation & rating and rating & billing.
Make sure that all CDRs cleared and processes in rating servers running smoothly on timely manner. (Charging, duplication check, apply airtime discounting, archiving call details, and aggregation).
Transition management for each service, and make sure that it is up and running from GDC.