VIVIAN EWHEWHE
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Supply Chain Analyst
Job Type: Full-Time , open to relocation

Education

From 2012 to 2012
Institute of Customer Relationship Management (ICRM)
PGD In Customer Relationship Management
Diploma
From 2012 to 2012
Deosoft Technologies, Awka, Anambra State
Microsoft Office 2013, Windows 10
Vocational
From 2006 to 2010
University of Port Harcourt, Choba,Rivers State
Biochemistry
Degree
From 1998 to 2004
Command Day Secondary School, Ojo, Lagos
Sciences
High School (S.S.C.E.)
Languages:
English
French Intermediate

Experience

Dispatch Operator / Pickup Station Representative
Jumia Online- Nigeria
October 2014 - Present Day (2 years 6 months)
Lagos
Isolo
- Provides customer service support to Zendesk by obtaining, analyzing and verifying the accuracy of order information in a timly manner - Customers service experience (Pick up station) - Receiving of items from freight provider - Strategically sorting all items according to mapped out areas. - Creating of automated dispatch sheet used for deliveries - Daily delivery reconciliation of dispatchers (cancellations, reschedules)
Administration Executive
Emel Group of Companies, Ijora, Lagos
July 2012 - September 2014 (2 years 3 months)
Lagos
Ijora
* Cost-effective and quality procurement of items such as stationeries, pantry, water etc for day-to-day running of the Organization * Document filing, daily issuance and coordination of items procured * Preparation of records and reports of expenses to Head of Department * General administration duties and Office support Achievements: - Commended by Head of Department for timly and accurate monthly expenses reports - Quarterly market survey and sourcing of new product vendors to help in comparison of prices amongst vendors before purchases
Chemistry Teacher (NYSC)
Okutalukwe Secondary School, Enugwu-Ukwu, Anambra State
July 2011 - June 2012 (1 year )
Teach Senior Secondary School (SS 1 and 2) Students theoretical Chemistry Teach Senior Secondary School (SS 1 and 2) Students practical Chemistry
Supervisor
Pharmacare Support Group, Festac Town, Lagos
April 2011 - June 2011 (2 months)
Receiving of differnt ranges of products; drugs, provisions and comestics, and entering into the computer Document filing Supervision of goods delivered by vendors
Students' Industrial Training Experience
National Agency for Food and Drug Administration and Control (NAFDAC) , Central Laboratory, Oshodi, Lagos
August 2009 - January 2010 (6 months)
Significant experience in the areas of operations and handling of analytical instruments Significant experiences in the areas of food analysis; qualitative and quantitatve, to detect for adulteration and contaminants

Additional information

About Me
Specialty in Customer Relationship Management/ Customer Service, Proficiency in Microsoft Office Suite, Excellent written and oral communication skills.