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Uchenna
Personal data and contacts will be open only to employers with access to CV database
Suppplier relationship manager
Job Type: Full-Time

Education

From 0 to 2001
Nnamdi Azikiwe University, Awka
From 0 to 2014
University of Liverpool-31/12/2014
No added languages

Experience

Head Quality Management System Certification
Vuzela Nigeria Limited
February 2012 - Present Day (5 years 1 month)

Head, System Audit & Certification

Quality management System audit and gap analysis

Business process mapping and reengineering

Quality Management System design and Implementation.

ISO 9001-2008 certification consulting

ISO 9001-2008 Quality Management System awareness and implementation training

Second party quality management system verification

System performance management

Development of ISO 9001-2008 QMS Auditors for clients

Development of quality manuals

Development of standard operating manuals and work instructions

ISO 9001-2008 Quality Management System Certification and Surveillance Audit experience.

Member Standard Organization of Nigeria Audit team for System Certification for Compass Power Solutions Limited –September, 2012

Member Standard Organization of Nigeria Audit team for System Certification for Federal Road Safety Corps- National Uniform License Scheme-October, 2012

Member Standard Organization of Nigeria Audit team for Surveillance audit for Bell Oil and Gas Company Limited-November ,2012

Member Standard Organization of Nigeria Audit team for Surveillance audit for MTN Limited- November ,2012

Member Standard Organization of Nigeria Audit team for Surveillance audit for May &Baker Nigeria Limited- December ,2012

Head Fund transfer/Back up to Head of Operations
Ecobank Nigeria Limited
December 2006 - February 2012 (5 years 3 months)
  • Ensuring operational excellence, Policy implementation and excellent customer service
  • Operational process audit
  • Transaction and Reports Documentation
  • Supervision of FTL & Western Union Officers
  • Transaction verification
  • Draft administration and Clearing process management
  • Investment Administration
  • Supervision of NEFT & RTGS and sundry transfer processing
  • Ensuring income recognition
  • Preparation of GL accounts proof and Unit reports
  • Transit account management
  • Ensuring excellent customer service delivery in various units in the Operations team.
  • Talent improvement and Staff Training
  • Manpower planning and Resource allocation
  • Operational strategy analysis and Budgeting
  • Customer Service intelligence and management
  • Business process review
  • Ensuring policy and regulation compliance
  • Vendor Management
  • Business Risk Profiling
  • Team building and conflict management
  • Cost control
  • Fraud control
  • Business Development
  • Relationship Management
  • Rendering of Operational reports
Cash Officer/ Back up to Head of Operations
FINBANK PLC
January 2004 - October 2006 (2 years 10 months)
  • Direct supervision of Cash operation
  • Supervision of Fund Transfer and clearing activities(In the absence of Head of Operations)
  • Supervision of account opening and maintenance activities( In the absence of the Head of Operations)
  • Supervision of Draft issuance and General ledger accounts management
  • Preparation of Branch Operation reports.