August 2004 - Present Day (12 years 9 months)
• Support and maintenance of both Information Technology and
Telecommunication infrastructure in Northern Swamp Area of Shell Petroleum Development Company locations. (Software installation, Infocus, VSAT, Printers, Computers and its peripherals, etc).
• IT Project Management and execution in the Land/Swamp locations
• Contribute to IT Infrastructure planning and Execution and maintenance
• Liaises with users and service providers to resolve users problem
• First line User Support.
• Customer service management
• Assure sustained customer/User satisfaction with IM and IT Services.
• Facilitate execution of field IT infrastructure Projects.