HEAD, CUSTOMER SERVICE
ECOBANK NIGERIA PLC
September 2006 - February 2012 (5 years 5 months)
- CUSTOMERS’ ACCOUNT OPENING AND CLOSURE.
- INTERFACING WITH CUSTOMERS, RECEIVING COMPLAINTS AND PROFFERING RESOLUTIONS
- CUSTOMERS’ CHEQUE BOOK ISSUANCE.
- ISSUANCE OF ACCOUNT STATEMENTS TO CUSTOMERS.
- COLLECTION OF CARD REQUESTS, PROCESSING AND ISSUAING OF CARDS.
- RERIODIC REVIEW AND UPDATE OF ACCOUNT OPENING FILING SYSTEM.
- PREPARATION OF CAUTION NOTICES
- PROCESSING STOP PAYMENT ORDER/ LOSS OF CHEQUE BOOK (ACCOUNT BLOCKING)
Other functions as may be assigned by the Head of Operations