1. Oversee the effective running of the front office.
2. Ensure that customers are satisfactorily attended to their various needs.
3. Rendering necessary returns, as pertains the unit.
4. Attend to mails, issues or enquires that require my attention.
5. Ensure that CBN rules and policies as well as other regulatory rules are adhered to accordingly.
6. Ensure that subordinates comply with transaction turn-around time.
7. Perform other duties as instructed by head, branch operations.