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Team lead 5 000 000
Job Type: Full-Time


From 0 to 2011
University of Lagos
From 0 to 2003
University of Nigeria, Nsukka
No added languages


Team Lead, Customer services
January 2006 - Present Day (11 years 6 months)

Ensuring team member are motivated to deliver excellent customer service experience at all time.

Ensuring that all key performances indices are met.

Identifying training needs and carrying out corrective coaching on an ongoing basis.

Ensuring discipline and work task/schedule adherence by frontline staff

Media Services Executive
Corporate & Financial Communications Company Limited
January 2005 - January 2006 (1 year 1 month)

Media buying

Developing communications support tools such as press releases, news inserts,