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Paul A. Tarkumbur
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Team leader customer service
Job Type: Full-Time

Education

From 0 to 2002
University of Maiduguri
No added languages

Experience

Customer Service Officer
Fin Bank plc
January 2011 - April 2012 (1 year 4 months)

Responsibilities:

  • Attending to customers' enquiries
  • Accounts Opening
  • ATM card & cheque book issuance
  • Any other duties as may be assigned

Achievements:

  • Increased accounts opening and ATM card issuance by 15%.
Cash Officer,ATM Custodian & Funds Transfer Officer
Fin Bank plc
January 2009 - December 2011 (3 years 1 month)

Responsibilities:

  • Teller supervision
  • Attending to ATM
  • Resolving ATM complaints
  • Tickets verification
  • FIRS,PHCN transactions
  • Posting of cheques
  • Clearing activities
  • Proofing of GL accounts
  • Handling Funds Transfer
  • Any other duties as may be assigned

Achievements:

  • Increased ATM performance by 10%, prompt posting and clearing of cheques.
Teller
Fin Bank plc
September 2007 - December 2008 (1 year 4 months)

Responsibilities:

  • Attending to customers' enquiries
  • Paying out cash
  • Receiving cash deposits
  • Any other duties as may be assigned

Achievements:

  • Prompt attending to customers and drop in fraud at Teller point by 10%.