Attending to customer’s complaints / enquiries.
Giving account balances to account holders on request.
Automated Tellering Machine (ATM) Custodian.
Prospecting good and proficient customers for the bank.
Managing and maintaining existing customers of the bank.
Providing customers with detailed information of the bank’s new
Working within the scope of the bank’s policy.
Opening and closing of accounts.
Customer’s cheque management services.
Issuance of counter cheque and loose withdrawal slips
Reactivation of inactive and dormant accounts
Internet banking services.
Statement rendition and printing of off cycle statement
Carrying out of stop payment and standing order
Receiving and processing of customer instruments & Instructions
Attending to customer’s complaint & related service issues.