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kizito
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Technical officer ICT helpdesk 200 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2005
Nnamdi azikiwe university
No added languages

Experience

Technical officer( ICT Helpdesk) /Customer Relationship Officer (Systems)
Mtn ( mactay)
January 2008 - May 2013 (5 years 5 months)

  Ensure systems are provide across the departments and are in good working condition.

  Ensure that systems related queries escalated in the departments are resolved.

  Liaise with information System department on behalf of Customer Relations department on system and application related issues.

  Provide update on new development on systems and applications.

  Provide weekly and month reports on systems and applications activities (upgrades, new applications and change in business policies).

  Interpretation of business rules and requirements for technical systems

  Project involvement and Management

  Installing and configuring computer hardware operating systems and application