Anaekwe
Personal data and contacts will be open only to employers with access to CV database
Telecom, business, etc
Job Type: Full-Time

Education

From 0 to 2005
NNAMDI AZIKIWE UNIVERSITY AWKA
No added languages

Experience

Manager Operation
Fibre path Limited
April 2012 - Present Day (5 years 2 months)

 Develop and strategically enhance business opportunities in assigned territory

 Develop marketing procedures and operational guidelines for data services deployment for the consumer, corporate and SME segments.

 Ensure proper communication of all data devices to subscribers highlighting key propositions, features and benefits.

 Supervises devices and product tie-ups with key stakeholders

 Meet set targets on all primary sales products, activations, site utilization and revenue

 Manage and develop sub channel sales partners

 Ensure product availability in all channels within assigned territory

 Co-ordinate the sales team for optimal performance

 Manage relationship with external stake holders and ensure availability of after sales support for all devices.

VAS Engineer
ZOOMmobile
July 2008 - March 2012 (3 years 9 months)

 Operation and maintenance of network elements(MSC, HLR, STP,PDSN,MSS,ICN)

 Technical support

 Circuit switch core technical support/troubleshooting

 Daily check up core network elements

 Day to day O&M activities like checking alarms, backup management, configuration of cell site into switch for identification

 Management of BAM serves and clients, work station (I manager M 2000 and client for network performance measurement

 Provisioning of signaling link(E1’s) and trunk data resources between ZOOM msc server and all other external network such as Airtel, Globacom,MTN,Visafone

 Support for evolution/dimensioning of future capacity needs

 System expansion and upgrades

 Testing and implementation of new features

 Activation of numbers on the HLR

 Retrieving of subscribers call detail record.

 Performing routine operation and maintenance procedures as prescribed for Authentication (AAA) server management.

 Perform daily check on REALM servers.

 Prompt response time on all emergency fault or command on all data related applications.

 Good understanding of the whole architecture of the project scope from Hardware to software.

 Provides online technical support for data users

 Implementation of VAS Project.

 Management of REALM and Authentication servers.

 Proffer solutions on IT/LAN/WAN related problems

 Implementation of the software debugging and software testing

 Provide online technical support to the Call Centre Agents.

 Co-ordinate with IN, Billing and Network team for VAS configuration products and services

 Providing solutions and troubleshooting on all hardware, Software, Operating System,Network,Products related problems to our clients.

 Proffer solutions on Data/Voice surveillance issues

 Develops & monitors action plans for IT management/infrastructure

 Manages the central service desk support

 Generate report on the overall Key Performance Indicators (KPI) on all servers.

 Good understanding of network monitoring and reporting as applicable for proper management

 Escalate possible risk that can affect the scope if need be to the project of Manager

 Inspect the quality of work carried out by outsourced resources

Head Of Operation
Eco Media
November 2007 - May 2008 (6 months)

 Installation, updating and upgrading of software & hardware and systems design for implementation of editing, graphics and IP wireless networks.

 Conduct inspection of hardware with Client on site before installation.

 Installation, Troubleshooting & support of digital studio equipment.

 Implementation of the software debugging and software testing

 Vendor Support and management.

 Implementation of VAS Project.

 Perform daily remote check on all sites.

 Provide post-implementation support to marketers.

 Work with client during installation of outdoor digital unit.

 Provides technical support to client based on service level agreement (SLA) entered into.

 Pre-sales support for marketers & clients.