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Othniel Odiri
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Telecom engineer
Job Type: Full-Time

Education

I have no education
No added languages

Experience

Technical support engineeer
Ceragon network
October 2008 - Present Day (8 years 9 months)

Provide customer service support resellers and users ,

Maintain data base of customers equipment ,

Provide emergency onsite support to customers,

Schedule and generate daily,weekly and monthly report on performance of ceragon radio to customers,

Responsible for generating files for automatic messaging to customers, using EMS,

Managing subcontractors activities on field,

General assist with equipment order status and delivery,

Receives repaired and return orders from customers,also reviews for accuracy before submission to factory,

Provide technical support to project team,

Suggest areas for improvement in functional processes while identifying possible solution.