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ADIONIN
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Web content support officer
Job Type: Full-Time

Education

From 0 to 2010
UNIVERSITY OF WALES IN CARDIFF
No added languages

Experience

CUSTOMER SERVICE
ASDA (WARLMART)
June 2007 - December 2012 (5 years 7 months)

Interpersonal Skills

  • Mastered customer service through warmth and friendliness to customers while delivering efficient service which in turn generated customer loyalty.
  • Proved positive interpersonal skills which help create a constructive and cooperative work environment with co-workers.
  • Resolved customer issues and complaints by actively listening and taking appropriate steps to address the issue.
  • Assisted customers in refunds and returns and dealing with customer enquiries.
  • Led and motivated team members of all abilities to work effectively as part of a Basketball team.

Business Awareness

  • Generated product sales and increased revenue for employers, through up-selling techniques, maintaining knowledge about the products, and using excellent customer service skills
  • Processed information effectively by compiling, categorizing, calculating, tabulating, and verifying information and data.
  • Experienced in logistics management including; working with mail orders, processing packages, sorting, collections and the delivery of mail packages.


Communication skills

  • Directed team meetings and delivered classroom presentations using excellent oral communication skills.
  • Experienced written communicator with the ability to prepare meeting minutes, reports, and presentations for a wide variety of audiences.