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Paul
Personal data and contacts will be open only to employers with access to CV database
Young Specialist 90 000
Job Type: Full-Time , open to relocation

Education

From 0 to 2006
Delta State University
Languages:
English

Experience

Communication/Marketing Officer
Bettymovil Nigeria
January 2011 - December 2012 (2 years 1 month)

Identifying customers and decide what to communicate to them and the best form of communication to use.

Compose, edit and record publications such as flyers and posters

Keep staff and customers up to date with company news and liaise with media houses Taking/keeping inventory of POS materials

Website management and customer segmentation

Preparing scripts for television and radio stations

Call Centre Agent
Bettymovil Nigeria
June 2010 - January 2011 (7 months)

Taking incoming user request via telephone and email, logging them into the system and providing response and resolution to customers.

Prepare/compiling daily report of call centre activity

Follow up of the company’s validators at the cash out point

Achieving excellent customer satisfaction level

Keeping the country and CCC manager informed of relevant information relating to the customers

Ticketing,Reservation/Cargo Officer
Associated Aviation Limited
September 2007 - June 2010 (2 years 9 months)

Efficiently handling customers and their queries

Attending to customer problems and escalating to higher levels as required

Correctly log, stock and store all ticket stocks and properly display all materials

Preparing cargo manifest

Ensuring all monies accounted for and closing account tallies

In the event of flight disruption liaise with all involved and maintain guest satisfaction.